Credentialing Associate
Of the 10 million Americans struggling with opioid misuse, but only a fraction receive a diagnosis. Only 1 in 10 receive treatment. This is an accessibility crisis, and we are on a mission to solve it by bringing life-saving care to the 89% currently left behind. Through a single app, Bicycle Health combines Medication for Opioid Use Disorder (MOUD) with behavioral healthcare, drug screening, therapy, and peer support.
JOB OVERVIEW:
The Credentialing Associate is responsible for ensuring that healthcare providers are properly enrolled with insurance companies, government programs, and other third-party payers to ensure proper reimbursement for services provided.
Target Pay Range: $28-30/hr - Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Benefits:
- 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays
- Paid parental leave
- 100% Employer Paid Medical, Dental, and Vision Insurance
- Employer Paid STD & LTD
- 401k
- $50 monthly Remote Work Stipend
This is a full-time (40hrs per week) remote position.
RESPONSIBILITIES:
- Ensure all necessary documents (licenses, contracts, tax information, etc.) are submitted to payors and are current to meet enrollment and revalidation requirements.
- Act as the point of contact for resolving enrollment issues, such as rejections, delays, or discrepancies, by communicating directly with payors.
- Monitor and track revalidation deadlines for providers to ensure timely re-enrollment and prevent disruptions in reimbursement.
- Maintain records and provide reports on the status of payor enrollments, including completed, pending, and rejected applications.
- Ensure timely re-attestation of CAQH profiles.
- Regular and predictable attendance is required.
- All other duties as assigned.
QUALIFICATIONS:
- Minimum 1-3 years experience in credentialing and payor enrollment, including maintaining in-network contracts/enrollments with private and public payors.
- Knowledge of State Medicaid (including Managed Medicaid Care Organizations), Medicare, commercial/private health plans, and insurance carriers.
- Knowledge of PECOS system.
- Experience working with major payors like UnitedHealthcare, Aetna, Cigna, Blue Cross Blue Shield, etc.
- Strong attention to detail and accuracy.
- Excellent organizational and prioritization skills.
- Team-oriented with a collaborative mindset.
- Receptive to feedback and continuous improvement.
- Certification in payer enrollment, healthcare administration, or a related field is a plus (e.g., Certified Professional Coder - CPC or other relevant certifications).
- Experience working from home is preferred. Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs.
#LIRemote #zr Associate -
About Bicycle Health:
Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We believe addiction treatment should be available to everyone who needs it. And with our technology-driven approach, we work to reach as many people as possible. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all.
Our Commitment to Candidates
- Real Human Communication: No "black holes" - we promise a response to every single applicant. Our goal is to keep you in the loop with clear updates. While application review times may vary, we commit to giving you updates within 3 business days after every completed interview.
- A Fair Start: We believe everyone deserves a real look. We never use AI to auto-reject candidates.
- Thorough but Respectful: We have a high bar for our team, so our process is rigorous. However, we promise not to make you jump through unnecessary "hoops." We aim for a process that is deep enough to get to know you, but lean enough to respect your schedule.
- Specific Feedback: We want every conversation with us to be worth your while. If you spend time interviewing with our team, we’re happy to share personalized feedback to help you in your career journey—if that’s something you’d find helpful!
Curious about how the Talent Team uses AI? Learn more.
Candidates must be currently authorized to work in the United States on a full-time basis and physically reside within the US. Bicycle Health does not offer visa sponsorship now or in the future for this role.
Notice to Recruitment & Staffing Agencies: Bicycle Health is not utilizing outside recruitment, staffing agencies, or search firms at this time. We do not accept unsolicited resumes, and any unsolicited submissions will be considered the property of Bicycle Health with no agency fees owed. We respectfully request that agencies do not email or contact our employees regarding open roles. Thank you!
Recruitment Scam Notice
We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note:
- All official communication from our recruiting team will come from an @bicyclehealth.com email address.
- We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process.
- We will never request your Social Security number or banking information before an offer of employment is made.
- We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps.
If you believe you have been contacted by someone misrepresenting our company, please report it to [email protected].
Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.
