(Senior) Director Pharmacovigilance Operations

(Senior) Director Pharmacovigilance Operations/Central PV Services is responsible for the leadership, strategic development, and operational oversight of the global Central Pharmacovigilance (PV) Services organization. The role ensures compliant, efficient, and scalable delivery of centralized pharmacovigilance services, including Individual Case Safety Report (ICSR) processing, literature surveillance, signal detection and management, benefit-risk management, aggregate safety reporting, and related PV operational services. The role is accountable for building and expanding strategic global delivery hubs, developing scalable outsourcing models, driving operational excellence, and supporting the operational, financial, and client objectives of the PV & MI Business Unit.

Key areas of responsibility and main tasks:

Strategic & Functional Leadership

• Execute the Central PV Services strategy in alignment with the PV & MI Business Unit objectives.
• Develop scalable centralized PV operating models supporting global clinical development and post-marketing programs.
• Lead establishment, expansion and optimization of global PV delivery hubs.
• Develop strategic outsourcing models to improve scalability, quality, operational efficiency, and financial performance.
• Drive innovation, automation, AI-enabled technologies and digital transformation