Customer Service Advisor
At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.
By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com, who trust us to provide their business energy switching services.
About the Role
To support our continued growth and exciting plans, we’re looking for a Customer Service Advisor to join our Customer Service Team in supporting customers through their interactions with Bionic. The Customer Service Team ensures our customers have a great journey with Bionic, that they’re satisfied, and their experiences are consistently of a high standard. This is an excellent opportunity to join a high-performance team within a rewarding department, into roles offering training and personal development.
Day-to-Day Responsibilities
As a Customer Service Advisor your day-to-day responsibilities will include:
- Answering and replying to customer calls and emails
- Maintaining a positive, empathetic, and professional at
