Director of Property Operations

Our SelectLeaders client is an established Chicago-based hospitality management company specializing in multifamily operations, residential experiences, and asset performance. With a white-glove, data-driven approach to leasing, pricing, and property operations, the company focuses on delivering exceptional resident experiences while maximizing net operating income (NOI). Our SelectLeaders client is expanding into traditional property management through a strategic partnership with an established multifamily developer. This new platform will bring a hospitality-driven approach to Class A multifamily properties, supported by sophisticated accounting, technology, and operational infrastructure. We are seeking a hands-on, entrepreneurial leader to help build, lead, and scale this growing platform. The Director of Property Operations will be a foundational leadership hire with significant influence over the company's long-term operational strategy and growth. This individual will be responsible for designing and implementing the property management operating model from the ground up, establishing the systems, standards, processes, and teams necessary to support a scalable platform while overseeing day-to-day operations across the initial multifamily portfolio. Serving as the critical link between ownership, finance, and on-site operations, this leader will translate financial strategies and performance expectations into actionable plans that drive operational excellence and portfolio performance. The ideal candidate thrives in an entrepreneurial environment, embraces the opportunity to build something from the ground up, and brings a strong sense of ownership, accountability, and urgency.