Customer Care Consultants
Location: Work from home full time
Type: Full-time
BizCover who?
Never heard of us?
We’re the leaders of the SME business insurance world, making it ridiculously easy for small businesses to compare and buy insurance online. No confusing jargon. No endless phone calls. Just simple, smart, click-click-done.
And we’re not just saying we’re good; Deloitte named us one of the fastest-growing tech companies AND Westpac listed us in their Top 20 Businesses of Tomorrow. Not to brag… but yeah, we’re kinda killing it.🚀
So what?
We’re on the hunt for a Customer Care Specialist to join our squad. As part of our Customer Care team, you’ll be the friendly face behind our online insurance platform, making sure every customer’s experience is smooth, simple, and actually pleasant.
Our founders started BizCover with one mission:
👉 Make business insurance easy and accessible for small businesses.
And you’ll help bring that mission to life every day.
What Your Day Will Look Like
- Respond to customer enquiries via phone, email, and chat in a timely and professional manner, ensuring every business receives clear and accurate support.
- Understand each customer’s business needs and provide tailored guidance to help them navigat
