Senior Product Manager - Carpool Experience

About BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. The role Carpool Experience covers everything between two members once they have found each other: agreeing on the trip, talking, meeting up, and building trust. Vision: a carpool experience that feels easy and safe for passengers and drivers, from the first hello to the final goodbye. Mission: make it simple for members to talk, negotiate, meet up and trust each other. You own six product areas, used by millions of members every month: Negotiation. Before booking, passengers can ask the driver for a detour, a lower price or another special request, and add a tip. Drivers accept, decline or make a counter-offer. It launched in France in 2025 and went worldwide in 2026. It is still a new product: what it should become, and how far it can go, is yours to figure out. Messaging. The chat between drivers and passengers. Next up: Group Chat, and catching up with market standards. GPS Tracking: both the technical capability as well as features it enables (including sharing ETA on the map, ESC bonus in Spain among others) Post-Carpool ride XP (claims, ratings etc.). How members build trust in each other. This includes AI Ratings Summary, BlaBlaCar's first consumer-facing GenAI feature. Communication Serv