IT Systems Engineer

About the Role

We are looking for an experienced IT Systems Engineer to provide onsite consultancy and technical expertise for an enterprise IT environment.

The consultant will be responsible for reviewing, assessing, troubleshooting, and providing recommendations to enhance the performance, availability, security, and reliability of the organization's IT infrastructure.

The role will cover Microsoft infrastructure, Cisco collaboration, VMware virtualization and Disaster Recovery, servers and storage, backup, incident management, and IT service management.

Key Responsibilities

• Review IT systems and infrastructure performance and provide technical recommendations.
• Ensure high availability, optimal performance, security, and reliability of IT systems.
• Perform root-cause analysis (RCA) for system-related incidents and recommend effective solutions to prevent recurrence.
• Develop plans to improve application availability and performance.
• Develop forecasts for server and storage growth based on business requirements.
• Provide technical recommendations regarding infrastructure improvements and emerging technologies.
• Develop and maintain Disaster Recovery Plans (DRP) and participate in DR drill execution.
• Develop capacity planning, risk management, and Business Continuity Plans in li