Senior Business Analyst

joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.

Requirements

Key Responsibilities

• Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.

• Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.

• Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.

• Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).

•Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.

Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.

• Mentor junior Business Analysts and uphold the team’s BA methodology and standards.

Required Qualifications & Experience

• Bachelor’s degree in Computer Sci