Software Pre-Sales Engineer ( Gulf Market )

Key Responsibilities

Technical Presales Support

• Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE
• Design and propose suitable technical solutions aligned with customer needs.
• Prepare technical proposals, solution architectures, and statements of work.
• Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.
• Respond to RFPs, RFIs, and RFQs with technical and functional inputs.
• Assist in effort estimation, BOM preparation, and solution sizing.

Customer Engagement

• Participate in customer meetings, workshops, and discovery sessions.
• Explain technical concepts clearly to both technical and non-technical stakeholders.
• Build trusted relationships with customers, partners, and internal teams.
• Address customer technical concerns and provide recommendations.

Solution Design & Documentation

• Prepare high-level and low-level solution designs when required.
• Create architecture diagrams, implementation approaches, and integration workflows.
• Ensure proposed solutions follow best practices, scalability, security, and compliance standards.

Collaboration

• Coordinate with engineering, delivery, product, and support teams.
• Work closely with project managers and solution architects during transition to delivery.