Product Support Designer - Arbutus Medical
Arbutus Medical is a rapidly growing medical device venture developing a portfolio of procedure kits to streamline surgery “outside the OR”, starting with orthopaedic trauma procedures in the ER.
We are a fast growing team seeking a Product Support Designer who will be the driving force behind the continuous improvement of our existing product portfolio. Sitting at the intersection of customers, Product Development, Marketing, and Operations, you will transform real-world feedback into meaningful product improvements that strengthen surgeon preference and maximize product-market fit.
What We Offer
- Competitive salary (budgeted base salary of $95K-110K)
- An exciting opportunity to get in at the ground floor of a growing venture
- Flexible working hours and hybrid work arrangements
- Extended health benefits
- Professional development funding
- A purpose-driven workplace with passionate teammates who want to help patients and make a positive difference in the world
Detailed Role Description
This is a highly collaborative, hands-on role for someone who enjoys solving problems, managing multiple product improvement initiatives, and building strong relationships with healthcare providers. You'll investigate product feedback, develop and evaluate prototypes, coordinate testing, and partner closely with our Product Development team to bring improvements through implementation and