Implementation Manager
🤝 Reports to- Head of Implementation
đź“ŤLocation -London (in office 3 days/ week)
đź’š Team- Professional Services
Join Blink's mission to revolutionise workplace experience! 🚀
We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino’s, JD Sports and McDonald’s.
đź’» What will you be doing?
The Professional Services team is an integral part of Blink. You’ll be fundamental in taking our customer-focused ethos to the next level, project managing and nurturing our customers through their Blink implementations. You’ll be responsible for managing your own portfolio of Commercial-sized customers, with a longer-term goal of owning our Enterprise accounts.
Responsibilities Include:
- Proactively working with new and prospective customers to enable them to get the most value from our platform
- Supporting new customers through their onboarding and implementation via demos, presentations, workshops, meetings, and training
- Managing multiple ongoing implementation projects end-to-end
- Bui
