Manager, Onboarding

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

 

The Role

As a Manager of Onboarding, you will lead a team of onboarding professionals responsible for guiding clients through a successful and timely getting started journey. You will oversee team performance, workload, service quality, and customer outcomes while coaching team members to deliver a consistent, high-quality onboarding experience.

You will also partner with Getting Started leadership and cross-functional teams to identify opportunities, imp