Level 2 Service Desk & Onsite Engineer
blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 7th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.
We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.
The Role
We have an exciting opportunity for a L2 Service Desk & Onsite Engineer to join our busy Service Centre Team in Sydney.
Our office is based in the heart of Sydney CBD and this role will consist of L2 Onsite Engineer work with adhoc travel between customer sites which are both located within Metro and Regional NSW. You will also provide helpdesk/support work in our office when not required onsite.
The successful candidates will have previous MSP experience and provide helpdesk and excellent Field Services Support to ensure the smooth operation of IT services for our customers.
Requirements
- 2+ years of experience working within a Service Desk or Field Services role.
- Basic understanding of IT Infrastructure with some experience including networking t
