Senior Customer Advocate - Seasonal

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Senior Customer Advocate, you will be responsible for delivering timely and professional support to customers across a range of inquiries and channels. You will work closely with internal teams to investigate and resolve customer issues, process orders and account updates, and ensure every interaction reflects the standard of service our client is committed to. Your role is an important part of the day-to-day customer experience, and your attention to detail, reliability, and willingness to learn will be key to your success.

Note: The SCA role is available for regular/full time and project-base