Chief Operating Officer (COO)

The Company

We are a founder-led premium hospitality and experiential brand helping couples slow down, reconnect, and strengthen their relationships through deeply restorative experiences. Our work centers on renewal and emotional connection, creating private environments where guests can step away from everyday demands and return to what matters most.

With guest demand and investment in talent, technology, and AI, we are building the operating foundation for our next stage of growth. This is an opportunity to shape how the business scales while protecting the experience that makes it worth visiting.

Your Team

You will lead department heads across guest experience, sales, marketing and media, technology delivery, finance operations, and people operations. Guest experience spans spa, concierge, housekeeping, maintenance, and the team creating memorable moments throughout each stay.

These teams share one challenge: translating ambitious priorities into consistent delivery. You will connect their work through clear ownership, realistic capacity planning, and shared measures of success, building a lean leadership structure that can grow with the business.

Your Role

As Chief Operating Officer, you will own day-to-day execution across the busines