Director of Guest Experience

BOLT FARM is building America's most iconic romantic luxury retreat brand: nature-immersed, high-experience, and emotionally transformative. Backed by 3,300+ five-star reviews, 1M+ followers, and features across Forbes, Travel + Leisure, and Netflix, we're scaling from a high-performing flagship into a national portfolio. If you want to operate at the ground floor of a brand with real momentum, high standards, and a team obsessed with doing it right, this is your seat. 🚀

From Seth, our CEO: I can make one couple say "that was the best experience of my life." I cannot yet make it happen for every couple, every night, at full occupancy, and that gap is the most expensive problem we have.

The Mandate

We're looking for ONE person to own the entire emotional arc of a Bolt Farm stay, from the moment a couple books to the check-in message ninety days after they leave.

This is not a department to caretake. It is not a role where you write briefs and hand them to someone else. It is not a seat with a middle-management layer beneath you to absorb the work. You own the outcome across Dreamweavers, Hosts, Guest Communications, Spa, Housekeeping, and Maintenance, an