Guest Services Associate (Luxury Resort)
Bolt Farm Treehouse is a luxury treehouse resort on 55 acres of bluff in the mountains outside Chattanooga. Our mission is to help guests strengthen relationships and reconnect with what matters most. We're AI-first in how we operate and obsessed with how guests feel.
The Role
You're the first and last face of every guest's stay. Our guests get around 55 acres of mountain bluff by golf cart, and you keep that fleet running. You wash, charge, and stage every cart so it's spotless and ready by noon on turn days. You also greet guests at arrival, help with luggage, and show them how to drive their cart safely. On lighter days you'll run deliveries and help out around the property.
What You'll Do
Guest arrivals and departures (core)
Greet every guest by name within 30 seconds at the Summit lot, with water and a seasonal touch (chilled towel in summer, warm blanket in winter)
Load and unload luggage, transport guests to the Welcome Dome, and escort them to their villa
