Senior Product Designer

Help redefine customer support for the AI era.

Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.

Botpress is the enterprise-grade AI agent platform for customer support — built the other way around.

As the 3rd fastest-growing B2B AI start-up worldwide, we're displacing legacy platforms like Zendesk at scale — across industries, regions, and thousands of companies worldwide.

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.

If you want to build the customer support platform for the AI era, we're looking for top talent to join us.

About the Role

We're hiring a Senior Product Designer with a strong emphasis on visual craft, reporting to our Head of UX. This role is less about research and abstract flows, and more about how Botpress actually looks and feels — polish, hierarchy, motion, and interaction detail across the platform. AI-native products are a new design frontier: the patterns aren't established yet, and we're hiring someone who can define them with a level of finish that makes the product feel effortless. You'll still think in systems and workflows, but your standout skill is making