Solutions Engineer - I
Asia’s leading robotics solutions provider, automating enterprise supply chains since 2017. We build syncOS — the industry-first no-code platform that lets manufacturers and warehouse operators integrate, reprogram, and scale automation systems without halting production or calling in specialists. Our autonomous mobile robots (AMRs) run 24/7 for global brands — transforming production lines in hours, not weeks.
As Botsync scales AMR demos across India and Southeast Asia, this Solution Engineer role owns everything between the demo fleet in Bengaluru and a live, working robot on a customer’s floor — commissioning, running, and troubleshooting demos that convert prospects into customers.
The roles and responsibilities:
Running demos on customer sites
- Travel to customer plants and warehouses across India and Southeast Asia to set up and run live AMR demonstrations, typically 1 to 3 demos a month
- Unpack, commission and map a MAG-series AMR on an unfamiliar floor within a single shift: network setup, mapping, waypoint and route configuration in syncOS, charging and docking checks
- Run the demo itself in front of plant managers, operations heads and safety teams, narrating what the robot is doing and answering questions on payload, navigation, safety and charging
- Diagnose and recover live on site when a floor behaves differently from the plan: reflective surfaces, poor WiFi coverage, un
