Director, Digital Transformation (Telecom)

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building. Digital Transformation Consultant (Telecom) About the Role We're hiring a Digital Transformation Consultant to lead strategic advisory engagements for the telecom industry, with a focus on digital channel shift, personalization, and digital B2B growth initiatives. This role owns the strategic point of view for client-side digital transformation programs, translates data and business metrics into executive-level narrative, and stays engaged through implementation - not just strategy delivery. Responsibilities Strategic Advisory & Program Ownership •Own the strategic point of view on client digital growth priorities, including Net-Adds growth, digital mix, funnel optimization, customer identity, personalization and API/partner monetization initiatives. •Advise clients on identity and fraud-risk architecture, including transitions from credit-bureau-dependent identity models toward network- or API-based identity signals. Perso