Senior Support Engineer (3rd Line)
SeniorHybrid (Hybrid)Salary undisclosed
Required Skills
AzureSQL
Job Description
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The role of Senior Support Engineer is a key player in our Managed Services team. This role helps support customers environments, fixing escalated issues as well as playing a leading role in developing custom environments and delivering project works.
Key Responsibilities
- Support, maintenance and troubleshooting of network fabrics including on premises (VMware/Hyper-V) and cloud hosted solutions (Azure, VMware cloud)
- Experience supporting and deploying Microsoft Azure, Microsoft 365, Entra ID, Intune and associated technologies
- Support of multiple managed services customers in both Public and Private sectors
- Support, Maintenance and Troubleshooting of Microsoft software including Windows Server, Active Directory, SQL Server and Exchange
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