IT Helpdesk Technician Bilingual

 

Bradken is a leading solution provider and global manufacturer of innovative, custom-designed products for the resources industry. With a workforce of more than 3000 employees, our ability to adapt and evolve keeps us firmly positioned as a global leader in the resource wear solutions market.

Join our multinational team and become a key player in a growing company with global reach! We're looking for a motivated Help Desk Technician to join our team in Peru and provide crucial support to our clients and professionals across the Americas.

In this role you will assist first-line technical support for IT-related issues, helping users with software and hardware problems in the Americas Region.

This is a fantastic opportunity for career growth, where you'll collaborate with colleagues from all over the world and gain valuable experience in a dynamic, international environment.

What you'll do:

• Attend IT tickets requests for users in the company.
• Communicate directly with clients to provide updates and resolve issues.
• Monitor technical cases in our system, ensuring they're handled ef