IT Operations Team Lead
✨ What awaits you here:
As an IT Operations Team Lead, you will take ownership of our internal technological environment. We are on a journey to make our internal IT as robust and secure as our core products, and we need a hands-on leader to help us get there. You will guide a small, dedicated team responsible for our entire internal stack—from hardware lifecycle to our suite of internal collaboration and productivity tools. Your role is to build on our existing foundations, professionalize our processes, and ensure that our internal operations are stable, secure, and well-documented.
Do you wanna know more about Braiins? Check our Cocuma profile!
🤝 Responsibilities:
Lead, mentor, and grow a small team of IT specialists, fostering a culture of operational excellence, accountability, and a service-oriented mindset.
Actively participate in daily L1/L2 support and system administration while simultaneously driving the long-term professionalization and scalability of our internal environment.
Take ownership of internal security and maintenance of our SOC2 compliance, ensuring systems are hardened a
