Business Transformation Manager
We’re looking for an experienced, hands-on Business Transformation Manager to lead discovery, analyze how businesses operate today, and design better processes, services, and ways of working.
You’ll work directly with clients and senior stakeholders to uncover business challenges, facilitate discovery workshops, analyze current operations, identify improvement opportunities, and define practical future-state solutions.
Your role doesn’t stop at recommendations. You’ll translate transformation opportunities into clear requirements, improved processes, measurable outcomes, and implementation-ready documentation that product, design, and technology teams can execute.
This is a client-facing consulting role for someone who can independently lead conversations, challenge assumptions, bring structure to complex problems, and drive work from discovery and analysis through future-state definition and implementation handover.
Requirements
What You'll Do
❏ Plan and facilitate discovery and transformation workshops with business leaders, process owners, operational teams, and technical stakeholders
❏ Conduct stakeholder interviews and analyze how the business actually operates across people, processes, systems, data, and customer touchpoints
❏ Map current-state (as-is) processes and workflows, including handoffs, business rules, approvals, exceptions, dependencies, and pain points
❏ Validate business prob
