Behavioral Health Outpatient Scheduler

We are seeking a reliable, organized, and compassionate Behavioral Health Outpatient Scheduler to support front desk operations for a large outpatient behavioral health practice in Ocean County, NJ. This role serves to  ensure appointments are scheduled accurately, communication is timely, and client flow is smooth and professional.

Position Title: Outpatient Scheduler
Position Type: Per Diem
Benefits Eligible: No
Department: Adult Clinical Services - Outpatient
Location: Bayville, NJ 08721
Salary: $19.00 - $24.00 hourly

Responsibilities:

• Respond to scheduling assignments, and provide courteous assistance to clients, families, clinicians, and referral sources. 

• Schedule, cancel, and reschedule outpatient behavioral health appointments while maintaining accurate provider calendars. 

• Confirm appointment details, communicate changes promptly, and help manage cancellations, waitlists, and urgent scheduling needs. 

• Collect and update client demographic, insurance, referral, and contact information in the electronic health record or scheduling system. 

• Coordinate with clinicians and front desk staf