Case Manager

The Code Red/Blue Case Manager provides case management, transportation, crisis de-escalation, and overnight support to individuals who are unhoused and accessing emergency shelter. Using a trauma-informed, person-centered, strengths-based approach. Case Manager helps clients meet immediate needs and connect with housing, benefits, healthcare, mental health services, substance use treatment, and community support. The position supports a safe, respectful shelter environment and works under the direction of the Code Red/Code Blue Site Coordinator.

Position Title: Case Manager
Position Type: Full Time; 36 Hours Weekly
Benefits Eligible: Yes
Department: Code Red/Code Blue
Location: Toms River, NJ
Salary: $42,000 - $45,000

Schedule:

• Code Blue (November 1st–March 31st): Three assigned overnight shifts per week, from 7:00 p.m. to 7:00 a.m.
• Code Red (April 1st–October 31st): Five assigned daytime shifts per week, from 10:30 a.m. to 5:30 p.m.
• Both seasonal schedules include assigned weekends, holidays, and emergency weather activations.

Responsibilities:

• Engage clients using trauma-informed, person-centered, and culturally responsive practices.
• Assist with shelter intake, regist