Ticketing Manager

Roles: Ticketing Manager
Reports into: Head of Live
Location: Troxy, Stepney, London
Contract Type: Permanent, Full time (42.5 hours per week)

Who Broadwick are:

Broadwick, is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences.

Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. 

Who Troxy are:

Troxy is East London’s iconic Grade II-listed Art Deco venue with a flexible 3,600 capacity across its dramatic Grand Hall and circle. It blends historic character with state-of-the-art production to host everything from live music and award ceremonies to brand showcases, film shoots and private events.

What we’re looking for:

We’re looking for an organised and proactive person to lead our Ticketing operations at Troxy, overseeing everything from on-sales with our partner Ticketmaster and event setup to allocation management, sales tracking and final settlements with promoters.

You’ll manage a team of casual box office and front of house staff, work event days including evenings and weekends, and handle customer enquiries across email and social channels, provi