Student Accounts & Billing Manager

Position Summary

The Student Accounts & Accounts Receivable Manager is responsible for the day-to-day management of student billing, tuition accounts, accounts receivable, collections, and payment plans. This position serves as the primary Business Office contact for families regarding their financial accounts and works closely with the Head of Finance & Operations to ensure that tuition and other school revenue are accurately billed, collected, recorded, and reconciled.

The ideal candidate is highly organized, detail-oriented, comfortable working with families regarding sensitive financial matters, and able to maintain accurate financial records across multiple systems.

Key Responsibilities

• Manage tuition and student account billing, including charges, payments, credits, adjustments, and refunds.
• Maintain accurate and up-to-date student account records.
• Monitor accounts receivable balances and regularly prepare and review aging reports.
• Follow up with families regarding outstanding balances and payment obligations in a professional and respectful manner.
• Establish, document, and monitor approved payment plans in coordination with the Head of Finance & Operations.
• Serve as the primary point of contact for families regarding tuition balances, billing questions, payments, and account discrepancies.
• Reconcile tuition and other student-related revenue between FACTS, Finalsite, QuickBoo