Wellbeing Assistant
MiddleOn-site (Broughton)Salary undisclosed
Job Description
Join our Wellbeing Team
We are looking for a warm, organised and proactive Wellbeing Assistant to join our team at Broughton Sanctuary.
Our five-star wellbeing centre welcomes Sanctuary guests alongside a programme of exceptional retreats, workshops, concerts, classes and visiting practitioners.
Working closely alongside the Wellbeing Operations Lead, you will help ensure the wellbeing centre runs smoothly day to day and that our guests, practitioners and retreat facilitators receive a warm, professional and seamless experience.
This is a varied, hands-on role combining hospitality, administration, guest experience, retreat support and day-to-day building operations.
What you’ll be doing
- Welcoming and looking after guests, retreat participants and visiting practitioners.
- Answering the phone, responding to emails and dealing with day-to-day enquiries.
- Managing bookings and guest information through our booking and back-office systems.
- Maintaining the wellbeing and practitioner databases.
- Acting as a link between practitioners and guests, helping with bookings, communications and practical arrangements.
- Supporting retreat facilitators and practitioners on the ground during r
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