Luxury Concierge Position-The Rocklyn

Job Type: Full-Time

Responsibilities:

• Greet residents and guests with a warm and friendly demeanor.

• Monitor lobby traffic and alert residents to arriving guests and deliveries

• Monitor and control access to the building, ensuring the safety of all occupants.

• Assist residents with packages, deliveries, and other requests.

• Provide information about the building and local area, including recommendations for dining, entertainment, and services.

• Handle maintenance requests and coordinate with maintenance staff as needed.

• Maintain a clean and organized lobby, entrance area, and work area.

• Respond to emergencies and follow established protocols.

• Exceptional customer service

• Answering calls professionally and assists callers with directions or instructions for the building

• Keeping the communal areas tidy and providing a security presence on-site

• Maintain logbooks for visitors and contractors

• Observe monitors for suspicious activities

• Keep track of keys when needed

• Assist management with request for residents