AVP of Client Services (Remote)
Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.**
The Assistant Vice President (AVP) of Client Services is accountable for driving operational excellence, service delivery consistency, client risk management, and team performance across an assigned client portfolio. This role leads Client Service Leaders (CSLs) by setting clear expectations, coaching for performance, developing leadership capability, and providing escalation support to ensure consistent execution of Businessolver’s client experience strateg