Product Design Intern – Mobile Experience (Work-from-Home)

About the role

We are looking for a curious and motivated Product Design Intern to support the design of mobile experiences that help members understand and manage their benefits.

You will work closely with Product Management, Engineering, UX, Research, Content, and other partners. With coaching and feedback, you will contribute to research, user flows, wireframes, prototypes, usability testing, visual design, and design documentation.

This is an opportunity to gain practical experience designing mobile products in a complex benefits and healthcare-related environment. You will contribute to real product work and complete a focused project that can become a meaningful portfolio case study.

What you’ll do

• Learn our members, products, benefits domain, and mobile experience.
• Review existing mobile journeys and identify usability or comprehension opportunities.
• Support customer research, stakeholder interviews, competitive reviews, and usability testing.
• Create user flows, wireframes, prototypes, and high-fidelity designs under guidance.
• Explore mobile experiences for iOS and Android while learning relevant platform conventions.
• Help identify important states and edge cases, including loading, empty, error, authentication, and permissions states.
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