Lead Salesforce Developer
Lead Salesforce Developer (US)
Location
Role based in Austin, TX
The Opportunity
The Lead Salesforce Developer will serve as the technical expert responsible for building, customizing, and maintaining Salesforce solutions across all BusPatrol teams. This role emphasizes simplicity first, but requires the ability to deliver advanced, complex solutions that meet business needs. The developer will work closely with the Platform Owner and Embedded Admins to bring high-value use cases to life.
Responsibilities
Design & Development
Design and build scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and Flow, applying a low-code-first approach where appropriate.
Develop and enhance solutions across Service Cloud, Field Service Lightning (FSL), Revenue Cloud, and core CRM, ensuring scalable and maintainable architecture.
Build and optimize contact center solutions, including omnichannel case management, CTI integrations, and agent productivity tools for high-volum
