EDX & Ultrasound Clinical Education Specialist - NCS, EMG, EP & NMUS
The EDX & Ultrasound Clinical Education Specialist - NCS, EMG, EP & NMUS serves as Cadwell’s clinical expert for the EDX/US product portfolio, leading customer education, training, and clinical configuration throughout implementation and beyond. This role designs and delivers high-quality learning experiences, supports product adoption, and provides consultative insight to customers and internal teams. Leveraging extensive electrodiagnostic and ultrasound expertise, the Clinical Educator ensures successful go-lives, fosters long-term customer relationships, and contributes clinical perspective to product development and process improvements. Customer Satisfaction scores, ‘Front-Line’ call volumes, and sustainable fiscal metrics are key success indicators in this role.
Key Job Duties and Responsibilities:
- Serve as Cadwell's clinical expert for the EDX/US product portfolio
- Serve as the primary vision for Cadwell’s EDX/US education strategy and assist with its execution.
- Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to work with and train on those releases.
- Work with Cadwell’s Manager of Education and Training to develop strategies that constantly improve customer ‘go-live’ experiences, and the Education and Training Team's efficiency.
