Head of Implementations

About Campfire

Campfire is the AI-native ERP for high-growth mid-market companies. We automate the work that slows finance teams down — transaction categorization, bank reconciliation, revenue recognition, and reporting — so they can stop building spreadsheets and start driving the business. Our platform includes Core Accounting, Revenue Automation, Ember AI, and our Accounting Intelligence foundation model.

The Role

We're looking for a Head of Implementations to own and scale our customer onboarding function. You'll lead a team of Implementation Managers, own the methodology that gets customers live on Campfire quickly, and serve as the connective tissue between Sales, Product, and Customer Success.

What You'll Own

Team Leadership

• Hire, develop, and retain a team of Implementation Managers across a range of experience levels

• Set performance standards, run structured 1:1s, and create clear career paths within the implementation function

• Build a culture of accountability and continuous improvement on your team

Implementation Excellence