Payment Posting Specialist

The Role:

You will be responsible for accurately and efficiently posting payments, adjustments, and denials to patient accounts. A strong understanding of various payer systems and medical billing practices is essential for success in this role.

What You’ll Be Doing:

Payment and Remittance Posting:

• Accurately post payments, adjustments, and denials from Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to the appropriate patient accounts within the billing system.

• Identify, locate, and retrieve remittance information, including EOBs, from various payer-specific online portals (e.g., Availity, Change Healthcare, government payer sites), various customer lockboxes, and internal queues to ensure all payments are posted in a timely manner.

• Ensure all transactions are balanced daily.

ERA and Claim Management:

• Proactively identify and resolve ERA gaps (electronic remittance files not matching expected receipts or claims) by investigating missing remittances, contacting payers, or manually posting pa