Change & Implementation Lead | Banking Transformation

Location: London (Hybrid) | Practice Area: Business Consulting | Type: Fixed Term Contract – 6 Months

Lead the successful implementation of a new Target Operating Model for a major banking transformation.

The Role

We're looking for an experienced Change & Implementation Lead to drive the implementation of a new Target Operating Model as part of a strategic banking transformation programme.

Working closely with programme leadership and cross-functional teams, you'll be responsible for ensuring the programme successfully transitions from design into operational delivery. You'll lead implementation planning, business readiness, deployment, go-live activities and hypercare, helping embed sustainable change across the organisation.

What You'll Do

• Lead implementation activities for a large-scale Target Operating Model transformation within a complex banking environment.

• Develop and manage implementation plans, coordinating business readiness, deployment, go-live and hypercare activities.

• Partner with programme teams and business stakeholders to ensure a smooth transition from design into operational delivery.

• Identify, manage and mitigate implementation risks, issues and dependencies throughout the delivery lifecycle.

• Drive adoption of new processes and ways of working, ensuring successful handover into business-as-usual operations.

What We're Looking For

• Proven experience leading implementation activities across large-scale banking transformation programmes.

• Demonstrable track record delivering business change from planning through to successful operational implementation.

• Strong stakeholder management and communication skills, with the ability to build alignment across business and technology teams.

• Experience coordinating complex delivery programmes, managing risks and ensuring business readiness.

• Excellent organisational, planning and problem-solving skills within regulated financial services environments.

Bonus Points For

• Experience implementing Target Operating Models within financial services.

• Knowledge of Third Party Risk Management, Procurement or regulatory transformation programmes.

• Consulting experience delivering enterprise-wide change within banking.

• Familiarity with structured implementation or change management methodologies.

• Experience supporting post-implementation optimisation and continuous improvement initiatives.

Why Join Capco

• Deliver high-impact transformation programmes for Tier 1 financial institutions.

• Work in a collaborative, flat and entrepreneurial consulting culture.

• Access continuous learning, professional training and industry certifications.

• Help clients deliver complex business and regulatory transformation successfully.

• Shape the future of financial services through meaningful change.

Benefits

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations and in-house first aiders.

• Family-Friendly: Maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.

• Holiday Flexibility: Five w