FBS IT Major Incident Specialist (Remote)
FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
Requirements
About the Role Are you an experienced IT Technical professional passionate about driving service delivery improvements on a scale? We are seeking a technical specialist to join our Infrastructure Shared Services (ISS) department to manage Incident and Problem Investigations. ·
Major Incident Management: Function as the first line of defense in responding
