Technical Support Analyst – SaaS (Remote)
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
We’re looking for proactive, self-driven professionals who take ownership and go beyond resolving tickets to improve systems, processes, and overall customer experience. If you enjoy solving complex problems, digging into data, and collaborating across teams, this role is for you.
