Quality Assurance Associate

Quality Assurance Associate

Glasgow

 

About the Role

We are seeking a Quality Assurance Associate to support the delivery of high-quality customer due diligence and enhanced due diligence reviews. This role is responsible for conducting independent quality assessments of completed client files, ensuring they meet regulatory expectations, internal policies, and operational standards before final approval.

 

The successful candidate will play a key role in strengthening quality controls, identifying areas for improvement, and supporting the delivery of a robust financial crime compliance framework.

Key Responsibilities

• Conduct quality reviews of completed due diligence files, including higher-risk customers, politically exposed persons (PEPs), complex ownership structures, and individuals or entities subject to adverse media or sanctions considerations.

• Assess the quality and completeness of customer risk assessments, source of wealth/source of funds evidence, beneficial ownership verification, and overall case rationale.

• Review screening outcomes and ensure decisions, escalations, and risk-related findings are appropriately documented an