Posted 1h ago•Dallas, TX
Parts Lead, Dealership Operations
LeadOn-site (Dallas)Salary undisclosed
Job Description
About the team and position
The Parts Lead, Dealership Operations is responsible for the success of the dealership’s parts businesses, overall facilities management, and OEM standards. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.
What you’ll be doing
Management – Parts
- Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
- Continuously improve customer experience, speed of service, and first-time fix rate.
People Leadership & Development
- Lead from the front by working side by side with the parts associates which includes opening, updating and closing orders.
- Deliver competency-based feedback and performance reviews to drive accountability and growth.
- Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
- Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.
Cont
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