Service Manager, Dealership Operations
About Carvana
At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s process, where it’s inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we’re bringing those same values to our new car dealerships—delivering quality, trust, and care you’d be proud to share with Mom.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
About the Role
As Service Manager, you'll keep our service shop running smoothly every day. You own the open repair order queue and work with the Associate General Manager and Foreman on dispatch, matching incoming work to technician and bay capacity so every vehicle is ready when we promised. You'll lead our Service Advisor team and keep the front and back of the house working as one. You'll report to the Associate General Manager and work side by side with the shop Foreman and Parts Lead.
What you'll be doing
- Work with the AGM and
