Market Research & Insights Lead

Market Research & Insights Lead

THE ROLE

This is a high-impact individual contributor role sitting at the intersection of data, brand, and the automotive industry. You'll own Carwow's market intelligence function, building the research capability, frameworks, and external voice that keep the business sharp about where consumers, competitors, and the automotive industry are heading.

Reporting directly to the Brand & Customer Director, you'll work closely with Marketing, Product, and Commercial teams, and serve as the company's go-to expert on automotive consumer trends and customer behaviour.

WHY THIS ROLE MATTERS

Research & Insight

• Own Carwow's primary and secondary research agenda, from brand tracking and consumer sentiment to category trends and competitive intelligence.

• Develop and maintain a deep understanding of our customers (both consumers and partners), their behaviors, motivations, and needs, and use these insights to improve our experience with the product. Acting as the voice of our customer

• Commission and manage external research suppliers, including Yo