Field Warranty Superintendent
Do you have great customer service skills, strong construction knowledge, and a natural ability to solve problems? Are you someone who takes ownership, works well independently, and thrives in a fast-paced construction environment?
CBH Homes is looking for a Field Warranty Superintendent to join our Customer Care team!
In this role, you'll work directly with homeowners, trade partners, and our internal team to assess warranty concerns, complete minor repairs, oversee larger repairs, and make sure every interaction represents the level of service CBH is known for.
We're looking for someone with strong construction and handyman skills who can troubleshoot issues, take initiative, and confidently work with homeowners and trade partners while staying organized and solutions-focused.
What You'll Do
- Meet with homeowners to assess warranty concerns and determine appropriate next steps.
- Troubleshoot construction-related issues and complete minor repairs when appropriate.
- Coordinate repairs with CBH trade partners and communicate expectations clearly.
- Inspect completed work to ensure repairs meet CBH's quality standards.
- Communicate findings, repair needs, and completed work back to the Customer Care team.
- Manage your daily schedule and assigned warranty workload with strong follow-through.
- Build positive relationships with homeowners, trade partners, and CBH teammates.
- Help identify re
