Field Staff Manager
Position Summary
The Field Staff Manager is responsible for overseeing and managing all operational aspects within Centria Autism, including developing and managing schedules for Behavior Technicians, coordinating and overseeing assessments for clients, coordinating staffing activities, and serving as a liaison with facility management to help maintain a clean and safe working environment. This role will also develop strategies and initiatives to improve client and Behavior Technician retention. The Field Staff Manager will play a vital role in ensuring smooth operations and maintaining high-quality standards throughout the organization. It is important that the Field Staff Manager builds strong relationships with families and maintains high family satisfaction.
Duties and Responsibilities
- Scheduling Coordination
- Develop and manage schedules for Behavior Technicians, ensuring optimal coverage and adherence to company policies and guidelines.
- Coordinate and oversee the scheduling of assessments for all clients, including the option to assist with re-assessments when necessary.
- Align families, Behavior Technicians, and Supervising Clinicians to start new cases and confirm authorization, ensuring a smooth case start.
- Coordinate staffing activities, including permanent staff allocation, substitution arrangements, and
