Supervisor, Customer Accounts Recovery - The Woodlands, Texas
About the Company
Centric Services (“Centric”) delivers industry-leading natural gas transmission and distribution services through its Hooks and UniGas divisions. Centric serves ground-up commercial and residential developments, as well as master-planned communities in all major metropolitan markets across Texas. Centric is rapidly expanding due to its commercial and operational agility and is dedicated to bridging infrastructure gaps through strategic value creation and continuous innovation. Centric strives to create a caring and open culture where employees can grow and develop alongside the business.
About the Role
The Supervisor, Customer Account Resolution responsible for overseeing the Company’s past due accounts and customer account resolution processes, including the identification, review, and preparation of delinquent and final accounts for third-party collection activities. This role ensures timely and accurate customer communications, account documentation, service termination and restoration processes, and transmission of eligible accounts to the Company’s designated collection agency.
General:
- Upholds and advocates for Centric’s core values and behaviors as outlined in the Centric Values and Leadership Framework.
- Ensure that all operations are conducted safely and in compliance with all applicable laws, regulations, policies, and pro
