Account Coordinator (Bilingual in Korean)

[Job Description]

The duties and responsibilities of this position include, but are not limited to:

-Prepare, file, and retrieve sales-related documents such as invoices and PO Status

-Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications

-Provides customer service and order gathering and management for assigned key and target accounts and general support

-Partner with account management teams for administrative support

-Works with the account management team and support departments to assist in the creation of reports and sales analysis

-Responsible for customer account information staying updated

-Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process

-Handle internal systems to process, invoice, and manage customer accounts

-Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)

-Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system