Korean Bilingual Operations Coordinator
[Position]
Korean Bilingual Operations Coordinator
[About Our Client]
A Leading Logistics Company
[Job Summary]
The Operations Coordinator supports day to day logistics and order fulfillment activities while serving as a key point of contact for customers. This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL partners, maintaining accurate data in ERP/WMS systems, and assisting with inventory, documentation, and billing support. The ideal candidate is detail oriented, customer focused, and eager to learn logistics operations in a fast paced environment. Strong communication skills, teamwork, and basic proficiency in Microsoft Office are essential, with Korean language skills considered a requirement.
[Job Description]
Typical Day
A typical day for the Operations Coordinator begins at 8:00 a.m., reviewing incoming orders, checking inventory levels, and coordinating with the warehouse team to ensure orders are picked, packed, and shipped accurately. Throughout the day, they update order information in the ERP/WMS system, monitor shipments, and respond to customer and client inquiries via email or phone. They work closely with internal teams to resolve any order, inventory, or carrier issues, assist with shipping documentation, and support basic billing activities as needed. The day also includes tracking data, flagging discrepancies, and contr
