Customer Success Manager Benelux - Dutch speaking
Channable is a fast-growing B2B SaaS platform driving digital commerce across the globe. By offering a fully integrated solution, we empower marketers, online stores, and digital agencies to manage, scale, and optimize their online activities.
As the market leader in the Benelux, we owe our success to an incredible product, a passionate team ánd our customers who love working with us! To keep winning, our Benelux region is split into two specialized teams (Strategic and Growth), working closely together.
This opening is within our Growth Team! If you are excited to scale up our Agency Partners from Bronze to Gold, help top advertisers win with our software and learn more about eCommerce? Keep on reading!
Your role
Portfolio & client management: customer retention, identifying risk, preventing churn, realizing upsell & expansion; including pipeline creation & forecasting;
Performing kick off meetings, strategic impact reviews, check-ins, demos, and commercially lead meetings. Working strategically with our partners online and onsite;