Social Client Solutions Manager
Social Client Solutions Manager, DACH - (Munich, Hamburg or Düsseldorf)
Who we are:
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.
About the Role:
As a Social Client Solutions Manager, you will play a pivotal role in managing and growing client relationships for social media offerings, focusing on client retention, growth, and satisfaction. Unlike the Social Solutions Manager, who oversees the social product within the region and facilitates new client onboarding and team training, this role emphasises strategic account management and tailored social media support for an assigned client portfolio. You will serve as a knowledgeable advisor, providing day-to-day expertise, strategic guidance, and proactive account management to drive success across your clients' social media initiatives.
Client Portfolio Management
- Manage a portfolio of clients, driving retention, gro
